Order Cancellations PolicyUpdated a year ago

Can I Cancel My Order?

At SAINT CHIC INC, we understand that circumstances may change, and you may wish to cancel your order. However, due to our streamlined order processing system, we are unable to accommodate order cancellations once they have been placed. Our dedicated team works diligently to ensure your orders are processed promptly, often within 24-48 hours. This swift processing ensures that you receive your items as quickly as possible.

Why Can't I Cancel My Order?

Our commitment to efficiency means that once an order is placed, it undergoes immediate processing, which includes picking, packing, and shipping. This efficient process helps us maintain fast shipping times and ensure you receive your order in a timely manner.

What If I Still Want to Cancel My Order?

If you've placed an order and have now changed your mind, please note that at this time, we are unable to cancel the order before it's shipped. However, we provide an alternative solution. Once you receive your order, if you find that it doesn't meet your expectations or needs, you can initiate a return through our Returns Center.

How to Initiate a Return:

1. Log In: Log in to your Saint Chic account.

2. Access Returns Center: Go to the "Returns" section in your account dashboard.

3. Select Order: Choose the order that you wish to return.

4. Follow Steps: Follow the provided steps to initiate the return process. You will be guided through the necessary information and any documentation required.

5. Pack and Ship: Once your return request is approved, carefully pack the items and ship them back to us using the provided instructions.

Our Commitment:

Although we are unable to accommodate cancellations, please rest assured that our team is dedicated to providing exceptional customer service. If you encounter any issues with your order or have questions about our products, feel free to reach out to our customer support team. We are here to assist you every step of the way and ensure you have a positive shopping experience with Saint Chic.

Thank you for your understanding and continued support. We value your trust in us and look forward to serving your fashion needs.

*Please note that this cancellation policy is subject to change, and we recommend reviewing our Help Center periodically for any updates.*